Frequently Asked Questions

Am I OBLIGED to accept your offer?

If we make you an offer we would prefer an answer while we are there but you are under no obligation to accept our offer. We have zero expectations when we visit you to appraise your items. Unless you have the Crown Jewels and keep them we promise not to cry as we leave your house. 

Can you appraise from a PHOTO?

Yes we can. And we don’t need a lot of pics, just put your items in a bunch and we can usually work it out. We will give you a ball park figure for your items from a photo but we won’t make you an offer until we see them in person. With many antiques, condition is everything. 

Do you pay CASH?

We try and avoid paying cash where possible. We don’t like carrying a lot of cash and internet banking is far more convenient and safe for both parties. If you only deal in cash, let us know that when calling. 

Do you buy ESTATES?

Yes. Estates can be tricky for people to sell. It’s a big responsibility sometimes and perhaps you don’t know what some of the items are or there’s just so much to get through. We strongly suggest you call us before you start sorting. Often it’s the seemingly plain or non-descriptive (or even ugly) items that we have a good market for. 

I ONLY have a few items, should I call?

Yes, no call is too small. We love having good stock and if what you have is what we want, we don’t mind coming to get it – within reason 🙂

Do you buy EVERYTHING?

If you want it gone and we think we can sell it, yes, we will buy everything. We try to help you out when possible but no guarantees. 

Appraisals and advice are definitely FREE?

Yes! We like helping people where we can and we don’t expect to profit from people asking questions. If you send us a photo we will tell you what we can for free and if we come to your house there is no charge even if there isn’t anything for us. We have zero expectations. 

How FAR will you travel to appraise?

Depends. We have travelled the length of the Island to view items but we knew they were worth while and we knew the people were going to be fair. If you live outside Canterbury, maybe call or email us some photos and take it from there. We like an adventurous road trip just like everyone else. 

Are my items are GOOD enough?

You’d be surprised what we buy. We don’t need old items or expensive items, we just like buying things we can sell especially if we haven’t seen them before. So, never assume we don’t want it, just call or send a photo and the worst we can say is no. 

Is NOW a good time to sell?

If you have made the decision to sell don’t think about when. After 20+ years I have never learnt to read the market. Generally, the longer people hold things the less they are worth.